Data Security
We understand the critical importance to you of keeping your personal data and information secure and we have taken great care to ensure that our Data Security software and process operates to the highest standards.
Certain responsibility for data security also rests with two other parties – you and your employer. These are set out in detail on the protocols we have agreed with you both and are summarised hereunder :
Responsibility for Data Security when you raise a concern
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You |
Raiseaconcern.com |
Your Employer |
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Only transmit data to us on the secure website. This will generate an automatic notification to us. |
Vet employees and have Terms and Conditions of use |
Only transmit data to us on the secure website. This will generate an automatic notification to us. |
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Do not transmit data by email. |
Do not transmit data by email. We use e-mail only to inform you we have posted a communication on our secure web-site |
Do not transmit data by email |
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Do not share your password |
Do not share our passwords |
Do not share our passwords |
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Do not leave copies of your concern unsecured |
Do not leave copies of the concern unsecured |
Do not leave copies of the concern unsecured |
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Do not log on to Raiseaconcern.com from your work PC |
Maintain Protocols with Employers ensuring they have no entitlement to obtain your identity. |
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Only share details of raising a concern with trusted confidents |
Maintain protocols with contractors on how they secure data and information |
Only share details of the concern on a ‘need to know’ basis. |
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Do not disclose or give an indication of your identity in the free text describing your concern on the web-site. |
Maintain a very high level of security on the website and database which encrypts and scrambles information while it is moving from one source to another to prevent the information being accessed, viewed or tampered with by others. |
Secure all data and information relating to the concern to acceptable standards as required under the Data Protection Acts |
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Maintain up to date Anti Virus and Firewall protection on your personal computer. |
Maintain a dedicated server positioned behind a Firewall with one of Ireland's leading hosting companies. Backup data 3 times daily to a remote location and scan all files submitted to the site for malware and virus infection.
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Maintain up to date Anti Virus and Firewall protection on IT equipment used to process data relevant to the concern. |
Responsibility for Data Security - General
We take our data security responsibilities seriously, employing the most appropriate physical and technical measures, including staff training and awareness. We review our data security measures and procedures regularly.
We follow strict security procedures in the storage and disclosure of your personal data, and to protect it against accidental loss, destruction or damage.
The data which you or others provide to us by way of disclosure on our web portal is protected using SSL (Secure Socket Layer) technology. SSL is the industry standard method of encrypting personal information so that it can be securely transferred over the Internet.
We do not take payments via our website.
Unfortunately, the transmission of information by means of the internet, including through e-mail, by telephone or by post is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to or from us by any such means and any such transmission is at your own risk.
