Who has Access to your Personal Data?
Who has access to the personal data and information you provide us when you raise a concern
| Person or Body with Access | Level of Access | Reason for Access |
|---|---|---|
|
Raiseaconcern.com staff and their agents or service providers |
All information, including your identity, your personal information and all details of your concern |
To administer the process for raising concerns securely and to provide updates, feedback and management information. |
|
Your Employer: - The investigating officer(s) and/or their agents or appointees - Members of Management/the Board |
Details of the concern you raised |
To investigate your concern. To oversee the investigation process To review the investigation outcome To take disciplinary action, if necessary |
|
Persons named in your concern whose behaviour you may be concerned about.
|
Some or all of the details of the concern you raised |
To assist the investigation. For information collection or validation. For reasons of natural justice To obtain an alternative view In response to a valid Information Request under the Data Protection Acts To respond to a disciplinary process |
|
Persons not named in your concern but who may have information relevant to your concern. |
Some or all of the details of the concern you raised (but not details of your identity or any other personal data relating to you) |
To assist the investigation For information collection or validation To affirm the concern or obtain an alternative view |
|
The Gardai, the Courts or other Regulatory Bodies (in cases of prima facie evidence of a serious breach of law or regulation) or in response to a valid, legally compliant request by a competent authority. |
Some or all of the details of the concern you raised (but not details of your identity or any other personal details unless, exceptionally, we are required by law or court order to produce this) |
To comply with legal, regulatory responsibility or court order |
|
The Gardai (in cases of where false or misleading information appears to have been knowingly included in a concern raised with intent of malice) or in cases where we determine that your concern contains evidence of a criminal offence or where we believe it is necessary to protect third party rights, property or physical safety. |
All information, including your identity, your personal information and all details of your concern |
To determine if a criminal offence has been committed |
We may share certain data with our client organisations based on the authorisations we hold. Where you raise a concern with us, we are not authorised to share you identity unless with you express permission.
Where necessary, we may share your information with trusted third parties such as our agents, contractors or partners in connection with services that these individuals or entities perform for us. These include but are not limited to providers of archiving services, information technology management services, data storage, data backup and continuity management services, data interrogation or recovery services, legal services, financial services, third party experts including in such areas as fraud and forensics, accountants, financial and tax advisors or external auditors.
We may disclose your data in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
We may disclose or share your data in order to comply with any legal obligation or in order to enforce or apply our Website and General Terms and Conditions.
Our agents, contractors or partners are restricted from using your data in any way other than to provide services to us. Raiseaconcern requires that all such agents, contractors or partners enter into contractual guarantees to observe security and privacy obligations in accordance with data protection law.
What rights exist to access Personal Data and Information?
All Personal Data and information we hold about you is available on our website once you enter your personalised secure password. We do not alter the information that you supply to us.
Under the Data Protection Acts, you also have a right of access to all Personal Data we hold about you on our records. You can exercise this right by writing to or e-mailing us at the address below. Your request will be dealt with as soon as possible and will take not more than 30 days to process.
Any other person about whom we hold Personal Data has a similar right of access by following a similar process. They may only access Personal Data which we hold about them. They have no entitlement, under the Data Protection Acts, to view information relating to you.
Whilst you are a user of the Raiseaconcern.com website, we will acquire and process information about you and your concern. We will retain this information for the primary purpose for which it was obtained and for other legitimate purposes including, where required by law. You may also ask us to change or delete any information we hold about you and we will make all reasonable efforts to update our records if we feel it is appropriate. Please help us to ensure your personal information is accurate by telling us as soon as reasonably possible in the event of change of address, contact details or other circumstances. If you would like to request that we change any such information please contact us via the Client Portal, by emailing us at support@raiseaconcern.com or by writing to the Data Privacy Officer, Raiseaconcern, Lodge Park, Straffan, Co Kildare.
